Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Orders Normally depend on the courier service provider. In normal condition, it will not take more than 4 to 6 days.
It’s a simple step just click on my account section and fill required field such as email, mobile, and password to signup
Yes, it’s possible before dispatch the order.
You will receive a tracking link once the product is dispatched.
No we are not storing any kind of banking related credentials.
As Per Indian government rules we are charging .so all products which are listed on the site are the inclusive price of tax.
Currently, we are supporting only on Indian Region.
Yes, it will come in seal the package with a shipping label. Do not accept tear or broken packages.
If you need to swap an item
Returns and Exchanges
We have no question-asked return or exchange policy.
Returns (for a refund):
We have already said we have a no-questions-asked policy for returns. Customers have to ship products from their side we will not provide any pickup assistance.
Exchange (same or different product) :
Our team will provide pickup assistance, and provide an exchange.
Will scheduled pickup within 24 working hours of delivery. and provide the correct item
Will scheduled pickup within 24 working hours of delivery. and provide the correct item
Just mail us on our official email Id
hi@hellowglam.com
Two way we are supporting for customer care details are below:
Just call on our official support number (10 am to 6 pm ,Mon to Saturday ) +91 7874641044
or
mail us on hi@hellowglam.com
Just call on our official support number or mail us on hi@hellowglam.com
Yes, definitely until it was shipped. If Product Was shipped cancelation policy will be applied.
https://www.hellowglam.com/shipping-policy/
Yes you can subscribe to that product to receive a notification when the product comes into the stock